Contact us
We are here to assist you with any questions, concerns, or feedback regarding your shopping experience at ElderMoor. Our dedicated support team is committed to providing prompt and helpful service for all inquiries related to our T-Shirts & Tops, Shorts, and Skirts collections.
Email Support
For order inquiries, product questions, or general assistance, please reach out to us via email. We strive to respond within 24 hours on business days.
Email: support@eldermoor.com
Mailing Address
If you need to send us documents or correspondence, please use the following address:
ElderMoor Customer Service123 Commerce Lane, Suite 400
Portland, OR 97201
United States
Business Hours
Our support team is available Monday through Friday, 9:00 AM to 6:00 PM (Pacific Time). We are closed on weekends and major holidays. Emails received outside of business hours will be addressed the next business day.
Order & Product Inquiries
Before contacting us, please review our product descriptions and size guides available on each item page. For issues with an existing order, include your order number (if available) in your email to help us assist you more efficiently.
Feedback
We value your input. If you have suggestions on how we can improve our products or services, please share them with us at support@eldermoor.com. Your feedback helps us serve you better.